Refund Policy

At Sahaayak, we want you to be happy with your subscription. This policy explains our refund terms.

• Sahaayak offers a Free tier with limited features
• Try the Service for free before subscribing
• No credit card required for the Free tier

• If you are unsatisfied within 7 days of your first paid subscription, we offer a full refund
• Refund requests after 7 days are evaluated case-by-case
• Refunds for monthly subscriptions beyond the 7-day window are not typically issued, as the subscription provides month-to-month access

• If you cancel an annual subscription within 30 days of purchase, you receive a full refund
• Cancellations after 30 days: pro-rated refund of unused months minus a ₹500 processing fee
• Cancellations in the final month of annual term: no refund (service continues until end of term)

Email: sinha.aakash.95@gmail.com

Subject: Refund Request — [Your Email]

Include:

• Your account email
• Reason for refund
• Date of subscription

We will respond within 2 business days and process approved refunds within 7–10 business days.

• Refunds are issued to the original payment method (via Razorpay)
• It may take 5–10 business days for the amount to reflect in your account
• For UPI/Wallet payments, refunds may be faster (1–3 days)

• Subscription fees for usage beyond the refund window
• One-time purchases (templates, add-ons) after download
• Accounts terminated for Terms of Service violations
• Service interruptions due to factors beyond our control (your internet, third-party outages)

• We do not offer pro-rated refunds for partial months of monthly subscriptions
• Annual subscriptions: pro-rated refunds available as described in Section 4

If you believe a refund decision was incorrect, contact sinha.aakash.95@gmail.com. We aim to resolve disputes within 7 business days.

sinha.aakash.95@gmail.com