Privacy Policy

This Privacy Policy explains how Sahaayak ("we", "us", "our") collects, uses, and protects your personal information when you use our Service.

Information you provide:

• Name, email address, phone number
• Business name, GSTIN, business address
• Client information (names, emails, addresses)
• Invoice and proposal content
• Payment information (processed via Razorpay; we do not store card details)

Information collected automatically:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar technologies
• Usage analytics (via privacy-respecting tools)

• To provide and improve the Service
• To process payments and manage subscriptions
• To send transactional emails (invoices, receipts, notifications)
• To respond to support requests
• To send product updates (you can unsubscribe anytime)
• To prevent fraud and ensure security
• To comply with legal obligations

We do NOT sell your personal information. We may share information with:

• Service providers (Supabase for data storage, Razorpay for payments, Vercel for hosting, Resend for transactional email)
• Legal authorities when required by law
• Successor entities in case of business transfer (with notice to you)

• Data is stored on secure servers (Supabase)
• We use industry-standard encryption (HTTPS/TLS) for data in transit
• We implement reasonable security measures to protect your data
• No system is 100% secure; you use the Service at your own risk

• Active account data: retained while your account is active
• Cancelled accounts: data retained for 90 days, then deleted (except where required by law)
• Invoices and tax records: retained for 8 years as required by Indian tax law
• You can request data export or deletion via sinha.aakash.95@gmail.com

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for processing
• Lodge a complaint with the Data Protection Board of India

We use cookies for:

• Authentication and session management
• Remembering your preferences
• Analytics (anonymized)

You can disable cookies in your browser, but this may affect Service functionality.

The Service is not intended for users under 18. We do not knowingly collect information from minors.

Your data may be processed in regions outside India (Supabase, Vercel servers). We ensure appropriate safeguards for such transfers.

We may update this policy. Material changes will be notified via email or in-app notification.

For privacy questions or to exercise your rights: sinha.aakash.95@gmail.com

Data Controller: Aakash Sinha, Bengaluru, Karnataka, India